
Shipping Policy for RoyalKeyHub
Effective Date: February 6, 2025
At RoyalKeyHub, we are committed to delivering your purchases as quickly and safely as possible. This Shipping Policy outlines the shipping methods, costs, delivery times, and other relevant details regarding the shipping of products purchased on our website. By placing an order on RoyalKeyHub, you agree to the terms and conditions of this Shipping Policy.
1. Shipping Methods and Costs
We offer a range of shipping options to meet your needs. The shipping cost for your order is determined by several factors, including the size, weight, and destination of the items in your cart. All shipping charges will be calculated and displayed during checkout before you finalize your purchase.
We offer the following shipping methods:
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Standard Shipping: Typically delivered within 5-7 business days after processing. This option is available for most locations and is the most cost-effective shipping choice.
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Expedited Shipping: Delivered within 2-3 business days after processing. Expedited shipping is available for certain products and locations, and it provides a faster delivery time at an additional cost.
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Overnight Shipping: For urgent orders, we offer overnight shipping, ensuring your items arrive the next business day after processing. This option is subject to availability and geographic location.
Shipping charges will be calculated based on the delivery address provided at checkout, and the total cost will be displayed before you confirm your order.
2. Processing Time
Orders are typically processed within 1-2 business days of receiving your order confirmation. Processing time may vary based on product availability, order volume, and other factors. Orders placed after business hours or on weekends and holidays will be processed the following business day.
You will receive an email with tracking information once your order has been shipped. The tracking number will allow you to monitor the progress of your delivery.
3. Delivery Time
The time it takes for your order to arrive after shipment depends on your location and the shipping method chosen:
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Standard Shipping: Typically arrives within 5-7 business days.
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Expedited Shipping: Typically arrives within 2-3 business days.
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Overnight Shipping: Typically arrives the next business day.
Please note that delivery times may vary due to factors beyond our control, such as weather conditions, customs delays (for international shipments), or carrier-related issues.
4. International Shipping
At this time, RoyalKeyHub only ships to customers within the United States. We are not yet offering international shipping, but we are actively working on expanding our services to offer worldwide delivery in the future. Please check back periodically for updates on international shipping availability.
5. Shipping Restrictions
There may be certain restrictions on where we can ship specific products. If an item cannot be shipped to your location, we will notify you during checkout and work with you to find an alternative solution.
6. Shipping to P.O. Boxes
We do not currently ship to P.O. boxes. If your shipping address is a P.O. box, please provide an alternate physical address to complete your order.
7. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through the carrier’s website. Please note that it may take up to 24 hours for tracking information to become available after the shipment is processed.
8. Shipping Delays
While we strive to meet estimated delivery times, there are occasional delays that may occur due to factors outside of our control, such as:
- Adverse weather conditions
- Natural disasters or other emergencies
- Delays in customs processing for international shipments
- Carrier delays or strikes
If your order is delayed, we will do our best to keep you informed and provide updated tracking information. Unfortunately, we are not responsible for delays caused by third-party carriers or unforeseen events.
9. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately at suport@royalkeyhub.com. We will work with the carrier to investigate the issue and resolve it as quickly as possible. If your item arrives damaged, please keep all packaging and take photos of the damage. This will help us file a claim with the carrier and ensure you are properly compensated or provided with a replacement.
10. Shipping Confirmation
Once your order has been shipped, we will send you a confirmation email with tracking information. This will provide you with details regarding the expected delivery date and allow you to track the status of your order.
11. Shipping Errors
Please review your shipping address carefully before submitting your order. We are not responsible for errors in the shipping address provided by the customer. If you need to make changes to your shipping address, please contact us as soon as possible. Once your order has been processed and shipped, we cannot make changes to the shipping address.
12. Customer Support
If you have any questions or concerns about your shipment, or if you need assistance with tracking or addressing shipping issues, please do not hesitate to contact our customer service team:
RoyalKeyHub
919 3rd Ave, New York, NY 10022
Phone: (202) 383-8036
Email: suport@royalkeyhub.com
We are here to help ensure your shopping experience is smooth and enjoyable. Your satisfaction is our top priority, and we are committed to providing you with excellent customer service and timely deliveries.